I used to go to your store located off Rome Hillard rd. in Columbus Ohio quite frequently. I loved your alfredo sauce, and dipped just about anything in it, from pizza to bread sticks. I have even used it for salad dressing. I now go to your restaurant only to discover that you no longer serve alfredo sauce. Now if i would like to dip my pizza in anything I must choose between red sauce and chicken soup. I have never actually tried dipping my pizza in chicken soup but I think I'd almost prefer it to the red sauce. But then again, maybe not. I don't see very many people doing it. So if you would please bring back the alfredo sauce I would be eternally grateful.
Sincerely
Andrew Gibbs,
A fan of the White stuff.
------------------oh Wow, They actually responded----------------------
Hello Andrew,
Thank you for taking the time to voice your concerns regarding our new
buffet configuration. I can understand your frustration and I apologize
for your disappointment.
We do understand that it is a change to the way our buffet has been
presented in the past. Brands and restaurants often make changes when the
product does not meet the standards set forth by that organization, to keep
up with trends or to make room for new items. Those are the reasons we've
made these changes. Although the White Pasta Sauce tasted very good, it
did not consistently meet our quality and nutritional expectations and
requirements. It is no longer in production and our warehouse supply is
depleted, so it is no longer available for our stores to offer our guests.
What we've found that makes a difference to our guests is great service,
great flavors and great value. However, that is not to say that we are not
happy to accommodate you in any way possible. An option that many of our
guests are enjoying is to mix the pasta with the Mac & Cheese Sauce. All
you have to do is ask a team member or the manager and we will be very
happy to prepare it and deliver it to your table in a very short time.
We hope that you will look at the great service we provide and the numerous
outstanding flavors we offer (including our new Signature Salads, hand
stretched thin crust Italiano pizza, chicken noodle soup, garlic bread and
apple dessert) and still feel that we offer our guests great value.
Please visit with us again and allow us to offer you exceptional service.
It will be our pleasure to have you as our guests.
Sincerely,
Candice Valdez
CiCi's Pizza - Franchise Services